You can browse the FAQ here or contact us directly.

About Your Order

No, You can place an order as a guest. But a SUMMIT ORDER account allows you to checkout faster, view your order updates, and also receive newsletters and information about sales.

If you forget your password, reset your password via lost your password?.

If you would like to make changes to the order like the color, size, or the quantity, contact us as soon as possible. Once your order is packed and shipped, changes aren’t allowed to make.

If you would like to cancel your order, contact us as soon as possible. If your order is already shipped, you’ll have to wait till the product is returned to us to process your cancellation and refund.

Please make sure the e-mail you entered is correct or to take a look at your spam folder. They can be mistaken as a junk mail sometimes.

You can track your order with the tracking information email or to keep an update from Order Tracking.

Please make sure the order match with the products you received. If any problem, contact us as soon as possible.

You can combine all your orders before they are shipped.

About Products

Every product on SUMMIT ORDER is 100% authentic. We purchase the products directly from the brands we cooperate with. Further questions, please contact us.

If there is any problem about your order, please take a photo of the defective item and contact us.

About Payment

VISA, MasterCard, JCB, and ATM transfer are accepted.

No additional fee is needed.

Paypal, ATM transfer are accepted.

The price you see on SUMMIT ORDER does not include tax. Therefore, to finish the order, additional fees may be required due to taxing issues. You can only receive your product successfully once the total payment are completed. Further information, please contact your local custom.